How To's

How To: Submit a bulk event refund
Bulk refunds can only be conducted for events, not group memberships If you require an entire event to be bulk refunded, please submit a ticket to the h...
Mon, 21 Dec, 2020 at 10:47 AM
How To: Add users to group
So, you've set up all your groups with all their various permissions and now you want to add users into them. It's just 4 easy steps: Step 1: ...
Wed, 27 May, 2020 at 3:34 PM
How To: Use a Dynamic user group in an election
If you have a Dynamic User Group and want to use it in an election, you will need to firstly change it into a custom user group. This is extremely simpl...
Wed, 27 May, 2020 at 3:36 PM
How To: Let committee members edit their group page
UnionCloud has the functionality to allow society committees to add new and change existing content on their group page. This is done using the 'Group ...
Wed, 27 May, 2020 at 4:36 PM
How To: Stop emails sending as spam from UnionCloud
Are emails sent from your UnionCloud website landing in user's Spam / Junk folder or not getting delivered at all?  Please contact your IT team and...
Fri, 23 Oct, 2020 at 9:05 AM
How To: Add a TOTUM Smart App Banner
It is now very simple to add a TOTUM app banner for your students that have an iOS device: Step 1: Copy the below meta code  <meta name=&qu...
Wed, 25 Nov, 2020 at 11:48 AM
How To: Impersonate a user
See exactly what the student sees with the Impersonate User feature on UnionCloud. Great for supporting students who are having issues on your website.  ...
Mon, 24 Feb, 2020 at 12:23 PM
How To: Upload Students to multiple programmes
You can easily manage students that are on multiple courses within UnionCloud. This is great if you're using Digital Rep, so students can submit feedba...
Wed, 20 May, 2020 at 1:56 PM
How To: Resend account activation email
There is a help page on every UnionCloud website at www.yourdomain.com/help  This page includes the following links:  Didn't receive activatio...
Mon, 14 Sep, 2020 at 2:34 PM
How To: Change your account log out frequency
By default UnionCloud will log you out after 30 minutes of inactivity. This is mainly for security purposes if you are using a computer in a shared space or...
Tue, 13 Oct, 2020 at 11:30 AM